Service illustration · not a completed customer projectTHE WORK, EXPLAINED
Start with the condition.
Understand the scope.
Key extraction and restoring a faulty lock are separate parts of the assessment. Ask whether the broken blade can be removed without replacing the cylinder and how the cylinder will be checked afterward. Confirm whether a new key can be supplied and whether wear or another lock fault also needs attention.
What may be involved
- extraction hooks and spirals
- plug follower
- cylinder service kit
- fresh cut key
Ask the provider to distinguish existing parts to inspect, proposed replacements, and tools, materials or reports included in the service. Confirm the work and exclusions after assessment; this list does not mean that every item will be supplied or replaced.
Before the visit
Tell us the lock type, your location and whether you still have a working key.
